Local food banks, warm hubs and other support available near you.

Winter services guide - Hulme, Moss Side and Rusholme

Winter HMSR

Please note: This guide is from Winter 2022. New advice will be available shortly.

We know this Winter will be hard with the cost of living crisis, but there is lots of support out there locally if you do need it. To help local people, Manchester Local Care Organisation’s integrated neighbourhood teams across the city have worked with colleagues at Manchester City Council and the voluntary sector to produce a series of neighbourhood service guides .

The guides outline much of the local support that is available across each neighbourhood. These include food banks, warm hubs, befriending services and other local offers.

The booklets complement the citywide support available through Manchester City Council’s free cost of living advice line. This free telephone line offers support with benefits and help with your rent, advice about debt and paying bills , food support and help to get online (support to access the internet, laptops, phones and data). The advice line is open Monday to Friday 9am to 4.30pm on 0800 023 2692. You can speak to someone about the support that is available. You can also text on 07860 022 876 or visit manchester.gov.uk/coladvice

View the information in the categories below or you can download the PDF booklet for Hulme, Moss Side and Rusholme here [PDF 3.5MB]

Food banks and essentials

Anson Community Grocer – Purchase approximately £12 worth of food for £2.50.Referral not required.

  • The Anson Community House 38 Meldon Road, Manchester M13 0TR.
  • Thursdays 12pm to 6pm. Call 07539 268 269

Hulme Community Grocer – Provides food parcels to the community. £2 single bag, £4 double bag, toiletries available. Open to everyone. Email before attending.

  • Aquarius Centre, 21 Eden Close, M15 6AX
  • Wednesdays 10am to 4pm. Call 07488 264408 or email dynamicsgm@gmail.com

The Bread and Butter Thing – Provides food parcels to families – £35 worth of food for £7.50 or less. People need to sign up to the service to access it. Text 07860 063 304 with your full name, postcode, and the name of the hub you will be collecting from.

  • Thursdays 1.30pm to 2pm at the Zion Centre, 339 Stretford Road, M15 4ZY
  • Tuesdays 2pm to 2.30pm at The Work Shop, Alexandra Road, M16 7HA
  • Thursdays 2.30pm to3pm at Compassion Food Bank (outside Powerhouse) 300 Moss Lane East, M14 4LB

Claremont Food Bank – £3 for 15 items. Open to Manchester residents.

  • Claremont Resource Centre, 2 Jarvis Road, Hulme M15 5FS
  • Monday to Friday, 9am to 4pm
  • Call 0161 226 6334 or email admin@accg.org.uk

Rasta HQ – Food parcels, cheap hot meals, tea & coffee.

  • 232 Claremont Road, M14 4TS
  • Thursdays 1pm to 5pm
  • Call 0754 1983 086

Mustafia Sharif – Food parcels & other support.

  • Trinity House, Grove Close, off Platt Lane, M14 5AA
  • Mondays 12.30pm to 2pm
  • Call 0161 718 3292

Somali Adult Social Care Agency – Food parcels for home-bound service users.

The Well – Free meals, groceries and wellbeing programme. Open to Hulme residents & any university students or staff.

  • St Peter’s House, Oxford Road, M13 9GH
  • Call 0161 275 2894

Manchester Mind Food for All – Meals and activities for people with emotional or mental health needs. Community Gatherings are held weekly at different venues across Manchester

  • Monday to Thursday 10am to 2pm
  • Call 0161 769 5732

Caritas Cornerstone Day Centre – Free breakfast & lunch, hot showers, services and a range of activities for homeless people.

Powerhouse clothes swap and coffee morning – Provides clothes for adults and children plus hot drinks. Open to everyone.

  • Powerhouse, 140 Raby Street, M14 4SL
  • First Tuesday of the month, 10am to 1pm
  • Call 0161 226 4335

ACCG Lunch Club – Day centre and wellbeing service for older adults: lunch club, delivered meals, fitness sessions, day care service.

  • Claremont Resource Centre, 2 Jarvis Road, Hulme M15 5FS
  • Monday to Friday 9am to 4.30pm
  • Call 0161 226 6334 or email admin@accg.org.uk

Wesley Community Furniture – Furniture, domestic appliances, household goods and clothing for people on a tight budget. Delivery possible.

  • St Wilfrid’s Hall, Birchvale Close, M15 5BJ
  • Monday to Friday from 9.30am to 4pm
  • Call 0161 226 9051

Repair Cafe – Bring damaged or broken items (electrical, clothes, furniture, bikes) and have experts help to fix them for free.

  • Boiler House, 9 Wilcock Street, M16 7DA
  • Last Sat of every month 10am to 12pm
  • Call 0161 465 6954 or email info@boilerhouse.org

Financial advice

Help through Hardship – Free helpline providing income maximisation and benefits advice, signposting to other specialist advice such as debt and housing, and food bank referrals.

  • 9am to 5pm, Monday to Friday
  • Call 0808 2082 138.

Community Advice Link – Work Club, advice, ESOL. Open to everyone.

  • Powerhouse Library, 145-151 Princess Rd, M14 4RE
  • Tuesday 10am to 2pm, Wednesday and Thursday 11am to 2pm
  • Call 0161 272 7909 or email info@somadvicelink.co.uk

Ethnic Health Forum – FREE Benefit Check to see if you are entitled to additional government support. Help navigating the health and social care system. Bilingual staff speaking Arabic, English, Urdu and Kurdish.

  • Trinity Resource Centre, Grove Close, off Platt Lane M14 5AA
  • Wednesdays 10.30am to 2.30pm
  • Call 07918 830 170

ACCG – Advice and support with benefits, housing, social needs, debt, finances etc. Home visits possible.

  • Claremont Resource Centre, 2 Jarvis Road, Hulme M15 5FS
  • Monday to Friday 9am to 4.30pm
  • Call 0161-226 6334 or email advocacy@accg.org.uk

Somali Adult Social Care Agency – Advice on benefits, housing, debt, health and more.

  • 153b Princess Road, M14 4RE – drop ins Monday to Wednesday 10am to 1pm
  • Call 0161 710 2660 or email info@sasca.org.uk

Manchester Credit Union

A member owned financial co-operative, providing an easy way to save and affordable loans when you need them. Open to everyone who lives or works in Manchester. All services are available online at www.manchestercreditunion.co.uk or you can also visit MCUs branches:

  • City centre branch at Queen’s Court, 24 Queen Street M2 5HX – open Monday to Friday 9am to 4pm
  • Wythenshawe Civic Centre branch at Unit 10, Haletop, Wythenshawe Civic Centre M22 5RN – open Monday to Friday 9am to 3.30pm

Family support and activities

Family Support Sessions – Can support with referrals to charitable organisations for food, clothing and more. Families must have children under the age of five years.

  • Martenscroft Nursery School and Children’s Centre, 33 Epping Street. Hulme, M15 6PA. Open Monday to Friday 9am – 4pm. Call 0161 226 1266
  • Rusholme Children’s Centre, 420, Great Western Street Rusholme, M14 4HA. Open Monday to Friday 9am – 4pm. Call 0161 510 0000
  • Moss Side Children’s Centre, St Mary’s Primary School, Bungalow, Adscombe Street, M16 7AQ. Open Tuesday to Friday 12.30pm – 4pm. Call 0161 226 1266

Somali Adult Social Care Agency – Mental health project for Somali women and men.

  • 153b Princess Road, M14 4RE – Thursdays and Fridays respectively
  • Call 0161 710 2660 or email info@sasca.org.uk

Befriending services

Manchester Cares one-to-one friendship programme – Matching younger and older people. Older person must be over 65; does not have a diagnosis of dementia; can independently engage in our activities without one-to-one physical or emotional support.

ACCG Befriending Service – Over the phone befriending service. Open to all.

Being There – Emotional and practical support and counselling for adults with life limiting illness.

Digital support

Ethnic Health Forum – Join our digital learning sessions and get a free sim and data for six months, plus free calls and texts.

  • Trinity Resource Centre, Grove Close, off Platt Lane, M14 5AA
  • Thursdays 12pm to 2pm
  • Bilingual staff speaking Arabic, English, Urdu and Kurdish.
  • Call 07918 830 170

Manchester Digital Collective – SIM cards with data. Open to anyone.

Other local offers and groups

Women’s Shed and Men’s Shed – A place for making and mending. All materials are provided for free, and the session is run by a qualified woodworker.

  • Boiler House 9 Wilcock Street, M16 7DA
  • Call 0161 465 6954 or email info@boilerhouse.org
  • Women’s Shed: Wednesdays 10am to 12pm
  • Men’s Shed: Wednesdays 2pm to 4pm

Coffee Mornings

  • Tuesdays 10am to 11am at Hulme High Street Library, Hulme High Street, M15 5NN
  • Wednesdays 11.30am to 1.30pm at Powerhouse Library, 140 Raby Street, M14 4SL

Carers Manchester Central – Support services for carers living in central Manchester.

  • Call 0161226 6334, email Carers-mcrcentral@accg.org.uk or visit face to face at ACCG,
  • Claremont Resource Centre, 2 Jarvis Road, Hulme, M15 5FS Mon-Fri 9am to 4.30pm

Local libraries and warm hubs

Local library warm hubs – The library is a free, safe, warm space that is open to all and full of resources, including: Wi-Fi, newspapers, information, story times and a free six-month sim data package for people who are eligible.

Bridging the Gap – Warm space, information and signposting and hot drinks and a snack.

African Caribbean Care Group – Open to elderly people, people with disabilities and adults. Free use of computers or tablets, hot food, TV, radio or film screenings, charging facilities for phones or other devices and board games/playing cards.

  • Wednesdays 10am to 2pm at Claremont Resource Centre, 2 Jarvis Road, Hulme M15 5FS
  • Email community@accg.org.uk or call 0161 226 6334 for more information.